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Return Policy

Returns: accepted within 7 Days after purchase was delivered for store credit only
Exchanges: only within 7 Days after purchase 
Refund: sorry, no refunds, please review your order carefully prior to checkout.
  • Products received after 7 Days will not qualify for a full credit exchange.
  • Not what you wanted or just didn't fit? No problem lets exchange for another size or item (subject to availability). You can email us at laperlamex@gmail.com - we will work with you so you can enjoy our products!
  • Customers are responsible for any return shipping charges. A return shipping label is not provided.
  • We'll pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item).
  • Shipping costs will not be refunded.
  • If you need to exchange an item, please contact us with your order details, and about the product you would like to exchange. Return your items along with order number to 5656 Sanibel St, Orlando, FL 32807.
  • You are responsible for the returned product until it is delivered to us.
  • Returns only accepted if they are returned in the same condition as received, unworn (without signs of wear or damage). We ask that you please try on huaraches on a carpeted surface before use, to ensure that the item is not damaged and therefore still eligible for return.
  • If huaraches are returned in worn or damaged condition an exchange for store credit will NOT be issued and the huaraches will NOT be returned to you.
  • Please communicate via email or Instagram (DM) with any questions or doubts you may have about the received order. We want you to be satisfied with the product and will be happy to work with you if it’s not the case. Rest assured our customer satisfaction is our priority!